April 24, 2008 by John Dickinson | 4,698 views | Comments (9)
Sometimes After Effects does some crazy things that only deleting the AE preference file will sort out. Finding that file can take time but there is a much faster way. Restart AE while holding down the Command + Option + Shift keys (Mac) or Control + Alt + Shift (Windows), and you are presented with an option to delete the preferences. You’ll also get an option to delete the shortcuts if you want. Now with all the new time you save why not check out the new release training Making It Look Great.
9 Responses to this post
April 28, 2008 at 4:22 am |
You need to add the shift key.
Cmd +Option+Shift
January 14, 2009 at 2:22 pm |
Thank you, Thank you, Thank you, Thank you, ! This worked to get my After Effects back up and running! and I def couldn’t find that stupid prefences file! sooo glad i found this forum
May 5, 2009 at 11:32 am |
Muchas Gracias!!!!
October 20, 2009 at 6:21 pm |
THANKS MAN, your the best!
gracias totales!
October 26, 2009 at 11:17 pm |
Hey MAN! This Workes and it really saved my ass
October 27, 2009 at 2:26 am |
Glad to hear it Vaher. Best, John.
November 14, 2009 at 11:38 am |
wow
thank you so much ! 
i was very neurotic before that. thank you so much for information.
November 15, 2009 at 2:42 pm |
You’re welcome Mohammad.
March 19, 2010 at 12:57 am |
Thank you!
This saved my day..
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